Dearest Customers,

 

As the circumstances and recommendations around Covid-19 rapidly evolve, we have implemented a number of in-store changes to keep our Farm Store team and shoppers safe. Please keep in mind that this is a guideline that is subject to change at any time.

 

Keeping Staff and Customers Safe

Our current store hours of 9-6 allow extra time for vigilant daily cleaning of the entire premises and stocking the shelves so we're ready to welcome customers at 9. We are sanitizing carts and baskets after each use, cleaning PIN pads and counters after each customer, offering hand sanitizer at the door (and throughout the store). Our cleaning measures and effective hand-washing procedures are extensive and frequent. If any staff or their family members develop symptoms of Covid-19 such as fever, cough, sore throat or respiratory distress they will not come to work or be on the premises. 

Please note we are now open Monday-Saturday 9-6, closed on Sunday. Our hours are subject to change; please follow us on social media to stay up to date.

 

Help Us to Help You

We have a maximum capacity of 35 people in our store. In order to maintain the recommended physical distancing (2m) and to minimize the number of people in the store, we kindly ask that customers assign only one family member to do the shopping and that any customers with any symptoms of Covid-19 such as fever, cough, sore throat or respiratory distress refrain from entering the store. 

 

Personal Shopping

  • ORDER ONLINE: We have a great online ordering system to help all of us! Take time to create just one comprehensive online shopping list of $75 minimum. This service is not for small grocery orders but intended to support your grocery needs for approximately one week. We will do our very best to fulfill your order but will not be calling or emailing for substitutions, and of course we will only charge you for items we have in stock. This service is for members only and is subject to availability. Head here to get your order started.

  • PICKUP AND PAYMENT: We will call you when your personal shopping order is ready for pickup at which time you pay by credit card over the phone. Please call us when you arrive and we will bring your order to your vehicle. We have two parking spots reserved for grocery order pickup in front of the store.

A Few More Changes in Store

In keeping with our commitment to a safe shopping environment and continued essential services to our customers:

  • CFS for the Soul is open Monday-Saturday from 11-3! No appointment necessary.

  • CFS Cafe is open Monday, Wednesday, and Friday from 10-3 for takeout. Chef James will be serving a housemade soup, sandwich, Drumroaster coffee, and Westholme tea during these hours. Our Grab & Go Cooler will be stocked with CFS Housemade items every day.

  • CFS Mezzanine will be closed until further notice 

  • Bar and table seating has been removed

  • All demos & workshops are cancelled until further notice

  • Tea, popcorn, and Santevia water samples have been removed

  • Customer washrooms are unavailable

Food and Product Availability

We have spent 25 years building excellent relationships with our suppliers and they have assured us that we are a priority and the shelves of the Community Farm Store will be stocked in the weeks to come. With the increased demand for specific items in grocery, cleaning and wellness, there have been more empty spots on our shelves than ever before for which we sincerely apologize but happily, new stock is arriving daily. 

 

CFS Wellness Department

We are here to help provide support, immune builders & virus busters, and whole foods to keep you resilient. Our team is working diligently to ensure stock of our most effective allies.

 

Local Produce

We love our farmers and proudly offer a super incredible and diverse selection (increasing by the week!) of local and BC grown organic produce. Even so, we encourage you to find out about local CSAs and support your local farmers in any way you can. Any questions about purchasing or selling of organic produce can be directed to Stacey at produce@communityfarmstore.ca

 

Duncan Garage Cafe & Bakery

We are thrilled that our friends at the Duncan Garage Cafe & Bakery have reopened! Things are set up very mindfully to ensure everyone's safety with limited seating available. They are currently open daily from 8 until 5. We will continue offering wonderful bread, cookies, and granola at the Farm Store.

 

New Hours for Freya Sophia Waldorf Store

The Freya-Sophia Waldorf Store and Steiner Bookshop are open on Monday-Saturday from 11-3. The store is filled to the brim with great things for the kids to do, craft and art supplies, Uriel home remedies and the most amazing selection of books for all ages on all subjects. We also have an excellent selection of educational resources for all ages. Do stop in to see the selection. We are here to help and we have many books and resources that may help you to meet these challenging times. 

 

Gratitude! 

We thank you from the bottom of our hearts for your continued patronage and especially for all of your expressions of appreciation and support. Each day we are inspired by the level of kindness and generosity being displayed by our customers to each other and to our staff, giving space where needed and having patience when you find yourself in the occasional longer than usual line-ups. It is an honour to serve you.

 

Our Commitment to You!

Our promise to you, our customers, is to stay true to our mission to be ambassadors for the community and the planet. We will rise to the challenge of these times to provide a safe shopping environment while maintaining a vibrant, light-filled atmosphere of good food, good will and good cheer. An atmosphere that fills the heart and feeds the soul.  We are a team of just under 60 dedicated individuals who truly love their workplace and the community we serve.

 

If you have any questions about the above changes as you shop, please don't hesitate to ask any of our staff for more information.


Nicolette, Tami, and the Community Farm Store Team